
154 Matrix SETU ATA211G System Manual
of ATA211G. Can I still surf the internet when ATA211G is power down?
Ans. No. You can not surf Internet if ATA211G is power down. You must power ON the ATA211G to enable
Internet surfing on your PC. Else, connect the PC directly to the internet.
Q.5 I am using the ATA211G to make VoIP calls and surf internet. I have connected my PC to LAN port
of ATA211G. Can I still make VoIP calls when my PC is shut down or not connected?
Ans. Yes. You can still make VoIP calls when your PC is shutdown or not connected.
Q.6 My Internet Service Provider (ISP) supports only PPPoE for internet services. Can I use ATA211G
with my ISP?
Ans. Yes. You need to configure PPPoE User-Id and PPPoE Password in ATA211G provided by your ISP.
Q.7 My internet Service Provider (ISP) supports only DHCP to provide internet services. Can I use
ATA211G with my ISP?
Ans. Yes. You need to enable the DHCP client in ATA211G.
Q.8 My internet service provider (ISP) provides me only dynamic IP address. Can I use ATA211G to
make VoIP calls and surf Internet at the same time?
Ans. Yes. Enable DHCP or PPPoE client in ATA211G as used by your ISP to provide internet services.
Q.9 I do not have PC to access Web Jeeves for configuration. Can I change the IP address and subnet
mask of LAN/ WAN port?
Ans. Yes. You can change the IP address and subnet mask of LAN/ WAN port of ATA211G if you do not have
PC to access Web Jeeves. You need to issue commands from the FXS port to change the IP address and
subnet mask.
Q.10 I do not have PC to access Web Jeeves for configuration. Can I change the internet connection
type of ATA211G to DHCP or PPPoE or Static?
Ans. Yes. You can change the connection type if you do not have PC to access Web Jeeves. You need to issue
commands from the FXS port to change the connection type.
Q.11 I do not have PC to access Web Jeeves for configuration. Can I know whether ATA211G is
registered with ITSP or not?
Ans. Yes. You can know the status of your SIP registration using LED provided on the enclosure of ATA211G or
by command to display registration status on the Phone connected to FXS port.
Q.12 I have connected my PC to LAN port of ATA211G. But, I am not able to access the Web Jeeves for
configuration.
Ans. Ensure that the IP address of LAN port of ATA211G and IP address of your computer should be in same
subnet to enable Web Jeeves from your computer. If both the IP address is in the same subnet, check for
any error in the Ethernet cable which connects your computer to LAN port of ATA211G.
Q.13 Can I upgrade my ATA211G for new firmware?
Ans. Yes. You can upgrade the ATA211G for new firmware. To upgrade ATA211G for new firmware, refer
“Software Upgradation”.
Q.14 Can I upgrade the ATA211G for new firmware remotely?
Ans. Yes. If you know the public IP address of WAN port of ATA211G, you can use the FTP server of ATA211G
to upgrade the firmware. Refer “Software Upgradation”.
Q.15 If I forgot the password, can I still use the Web Jeeves for configuration?
Ans. Yes. But you need to set the password value to factory default.
Kommentare zu diesen Handbüchern