
116 Matrix SETU ATA211G System Manual
Call Forward
When you are away from your phone
11
, but would like to answer your calls, you can use the Call Forward feature to
have SETU ATA211G forward incoming calls to another number.
SETU ATA211G supports the following Call Forward options, which you can set on your phone:
• Call Forward-Unconditional: All incoming calls received on the SIP Trunk are forwarded to the desired
destination number, automatically without waiting for a response from your phone.
• Call Forward- Busy: All incoming calls received on the SIP Trunk are forwarded to the destination
number, when your phone is busy.
• Call Forward- No Reply: All incoming calls received on the SIP Trunk are forwarded to the destination
number, when you do not answer your phone.
When you set Call Forward-No Reply, SETU ATA211G waits for the duration of the Call Forward-No
Reply Timer for the phone to answer. This timer is configurable, and is set to 45 seconds as default.
If the phone does not answer before the timer expires, SETU ATA211G considers it as No Reply and
forwards it to the desired destination number.
You can set a different destination number for each Call Forward option.
Configuring Call Forward
To use this feature, make sure
• you have selected Incoming Call Routing for the SIP Trunk as Route to FXS. See “SIP Trunks” topic.
• Call Forward feature is enabled in the Class of Service of the FXS port. See “FXS Port” topic.
Using Jeeves
To use Call Forward from Admin mode,
1. Log in as Admin.
2. Click the Supplementary Services link on the left pane to expand.
3. Click the Supplementary Features link.
11. Connected to the FXS port of SETU ATA211G.
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