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Vision System Manual
225
Matrix
Appendix D: Troubleshooting
Vision is not turning ON
• Please check the Mains Power.
• Please check the Switch.
• Please check the Main Fuse (315mA).
• Please check the MOV (275/14).
• Please check for loose connection of PT3 connector.
• Please contact authorised Matrix dealer.
Vision does not work in power down mode
• Check the battery power. The battery should be charged properly.
• Check the Battery connector and the battery cable for any open circuit.
• Please contact authorized Matrix dealer.
One Station is not working
• Please change the telephone instrument and check.
• Please check wiring of that Station.
• Please contact authorised Matrix dealer.
When I call 21 Station the call goes to 22
• Dial 130 from 21 (your call might have been forwarded).
Station not ringing
• Check ringer volume of the telephone instrument.
• Try replacing the telephone instrument.
• Dial 130 to disable call forward/call follow me feature.
Station found busy
• Check whether hook-set is properly kept on the cradle.
• Try replacing telephone instrument.
• Check wiring.
Station cannot dial
• Try replacing telephone instrument.
• Ensure dialling is not disabled through programming.
Incoming Call does not land correctly
• Ensure proper programming of trunk landing group for the trunk.
• Check for Call Privacy from incoming calls.
• Check the Time programmed in the PBX. This is a time sensitive feature.
CLI Number does not come on the Station
• Please check up with your Telephone Company (Service Provider) for CLI facility.
• Please check whether the Station where you are checking CLI function is programmed as CLI Phone.
• Please contact authorised Matrix dealer.
There is lot of hum on PAS port.
• Please check PAS port.
• Please check the amplifier.
• Please check for any open in the wiring.
• Please check for any mismatch of speaker and amplifier.
- 1095 Budapest, Mester u. 34 1
- Documentation Information 2
- Contents 3
- Section 1: Introduction 5
- Packing List 8
- Warranty Statement 9
- Introducing the System 11
- Internet Ready Port 12
- Protecting the System 15
- Installing the System 17
- Vision Mechanical Drawing 19
- Getting Started 20
- Abbreviated Dialing 25
- Global Abbreviated Dialing 26
- Allowed and Denied Lists 31
- Alternate Number Dialing 35
- Auto Call Back (ACB) 38
- Auto Redial 40
- How it works? 41
- Barge-In 44
- Behind the PBX Applications 45
- Boss Ring 47
- Call Duration Control (CDC) 48
- Warning Beep 49
- CDC Warn Timer 20 Seconds 49
- Disconnection Flag Mening 50
- 0 Call is not disconnected 50
- 1 Call is disconnected 50
- CDC Table Meaning 51
- 0 CDC OFF for all calls 51
- Call Forward 53
- 3 Replace the handset 54
- Call Park 56
- Call Pick Up 57
- Call Progress Tones 58
- Call Splitting 61
- Code Meanin 65
- 0 Disable CLI based routing 65
- 1 Enable CLI based routing 65
- Cancel Station Features 69
- 0 Feature Disabled 73
- 1 Feature Enabled 73
- Conference 77
- Flash-0 77
- 3-way speech 77
- Configuration Reports 80
- Department Call 89
- Dial by Name 91
- Direct Inward Dialing (DID) 94
- Vision System Manual 101
- Code Meaning 102
- 0 DOSA deactivated 102
- 1 DOSA activated 102
- Distinctive Rings 104
- Door Phone 105
- Dynamic Lock 107
- External Call 109
- External Call Forward (ECF) 110
- External Music 112
- Flash Timer 113
- 1 Lift the handset. Dial tone 117
- 153-Station 117
- Confirmation tone 117
- Internal Call 119
- Interrupt Request 122
- Last Number Redial 123
- Least Cost Routing (LCR) 124
- LCR Type Meaning 125
- 1 Timezone wise LCR 125
- 2 Number based LCR 125
- 0 HH:MM HH:MM 126
- 3 HH:MM HH:MM 126
- Live Call Supervision 132
- Internal Music VM Music 133
- 0 Internal Music 134
- 1 External Music 134
- VM Music * 134
- Operator 135
- Start Announcement 136
- Trunk Power Down Station 138
- L2 22 and Data Port 138
- Privacy from Trunk Calls 141
- Programming the System 143
- Real Time Clock (RTC) 147
- 123 4 567 147
- Relay Port 148
- AC Mains 149
- 60VDC Max 149
- DC voltage 150
- Remote Programming 154
- Scheduled Dialing 156
- Security Dialer 158
- Index Emenrgency Number 160
- 1 2631500 160
- 2 2781555 160
- Selective Trunk Access 162
- Station Group 163
- Continuous Ring Meaning 164
- Rotation Method Meaning 165
- Storage Flag Meaning 169
- Call Split Flag Meaning 170
- 0 Store one call 170
- 1 Store multiple calls 170
- Character Meaning 171
- N Normal Call 171
- O DOSA Call 171
- E ECF Call 171
- A Auto Redial 171
- D DID Call 174
- U Unanswered Call 174
- DU DID Unanswered Call 174
- Station Parameters 177
- System Parameters 179
- System Security (Passwords) 180
- Sun Mon Tue Wed Thu Fri Sat 182
- Toll Control 184
- Trunk Access Groups 189
- Trunk Landing Groups 196
- Trunk Parameters 199
- 0 Normal Dial type 200
- 1 Delayed hotline type 200
- 2 Hotline type 200
- Trunk Reservation 203
- User Security (User Password) 204
- Voice Message Applications 205
- 0 Recording from Telephone 207
- Walk-in Class of Service 211
- Section 3: Appendices 213
- Return Loss More than 18 dB 215
- Insertion Loss Less than 1 dB 215
- Appendix B: Feature Commands 216
- Appendix D: Troubleshooting 225
- Glossary 227
- Register of Changes 234
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