Matrix 7" Installationsanleitung PDF herunterladen (Seite 41)

Troubleshooting Installation Issues Appendix A-3

I lost the CD and I need to

re-install the software. What

do I do?

If you lost the CD and need to re-install,

you can download the re-installation files

from the TEKLYNX web site at http://

www.teklynx.com/products/labels/

labelmatrix_downloads.html. As long as you

are installing to the same PC and have not

formatted your hard disk, this is all that is

needed to re-install the software.

I installed a demo version

that I downloaded from the

web site. Can I turn this into

a full license without having

to re-install the product?

Yes. When you purchase a product you will

receive an Activation Code. You can use this

Activation Code to activate the trial version

without having to re-install.

Error 432: Setup has

detected that InstallShield is

in use. Please close

InstallShield and restart

setup.

This is an InstallShield error that can occur

for a number of reasons. For information on

resolving this issue, go to

http://consumer.installshield.com and

search on “Error 432”.

General Questions

How do I know that the CD I

received contains the latest

release of the software,

including any recent patches

or updates?

You can verify this by checking your soft-

ware version number against the version

number of the LABEL MATRIX Demo found

at http://www.teklynx.com. The LABEL

MATRIX Demo is always updated with the

most recently released version of the soft-

ware. Please verify that your version

matches the Demo version.

Why are some features and

options grayed out or not

available?

Many of the features covered in the LABEL

MATRIX Quick Start Guide and online Help

are available only in the mid-range (LABEL

MATRIX) or high-end (LM PowerPro) edi-

tions of the software. If an option appears

“grayed out” and is not available for selec-

tion, this is most likely because that feature

is not included in the edition you purchased.

A detailed listing of features included in

each edition can be found in the "LABEL

MATRIX Editions" section on page 1-2 of

this guide.

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Problem/Question Solution

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